Midi is looking for a high-output, patient-first Certified Medical Assistant who can handle a heavy prior authorization load while keeping communication kind, calm, and professional. If you’re fluent in Athenahealth, fast in CoverMyMeds, and you can manage multiple moving parts without dropping accuracy, this one is for you.
About Midi Health
Midi Health provides compassionate, high-quality virtual care for women 40+, focused on perimenopause, menopause, and other midlife health needs. They lead with empathy and trust, and they rely on organized self-starters who can work independently in a fully remote environment.
Schedule
- Full-time, remote
- 40 hours per week, non-exempt
- Shifts available Monday to Friday (includes 30-minute unpaid lunch)
- 9:00am to 5:30pm PST
- 10:00am EST
- 11:00am EST
- 12:00pm EST
- Pay: $22/hour
What You’ll Do
⦁ Maintain accurate and complete patient records
⦁ Communicate with empathy and professionalism across phone, video, email, Slack, text, and patient portal messaging
⦁ Complete a high volume of prior authorizations with accuracy and urgency
⦁ Perform clinical administrative functions within scope of certification
⦁ Follow provider instructions and manage follow-through on pharmacy refills, lab results, medical records requests, phone messages, and patient message responses
⦁ Stay fully compliant with HIPAA and protect all patient health information (PHI)
What You Need
⦁ Current National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA required
⦁ Prior experience using CoverMyMeds required
⦁ Experience submitting prior authorizations for weight loss medications (electronically and by phone) required
⦁ 3+ years of Medical Assistant experience post-externship (telehealth or remote experience is a strong plus)
⦁ 2+ years of current Athenahealth outpatient EMR experience required (and 5+ years total EMR experience)
⦁ Strong organization, attention to detail, and the ability to work independently with minimal supervision
⦁ Patient-first mindset with consistent professionalism and a calm tone under pressure
Benefits
⦁ Medical, dental, and vision insurance
⦁ 401(k)
⦁ Fully remote work-from-home environment
This is not a “light admin” MA job. It’s a real production role with real volume, and Midi needs someone who can run their lane without constant supervision.
If you’re fast, accurate, and genuinely kind to patients even on the busy days, go get it.
Happy Hunting,
~Two Chicks…