If you’re the kind of MA who can juggle high-volume prior auths, keep charts clean, and still make patients feel cared for, Midi wants you. This is a fully remote role where empathy, speed, and precision matter just as much as clinical know-how.
About Midi Health
Midi Health is a human-centered digital healthcare company built around empathy, trust, and patient access. Their remote-first care model supports patients through modern tools and responsive clinical operations. They’re hiring experienced, independent MAs who thrive in a fast-moving telehealth environment.
Schedule
• Fully remote
• Monday through Friday shifts available:
• 9:00 AM to 5:30 PM Pacific Time, or
• 10:00 AM, 11:00 AM, or 12:00 PM Eastern Time start options
• Full-time, 40 hours per week
• Includes a 30-minute unpaid lunch
What You’ll Do
⦁ Maintain accurate patient records and handle clinical administrative work within your certification scope.
⦁ Communicate with patients professionally and empathetically across phone, video, email, Slack, text, and patient portal messages.
⦁ Complete a high volume of prior authorizations, including weight loss medications, electronically and by phone.
⦁ Follow provider instructions to manage pharmacy refills, obtain and track labs, request and manage medical records, leave patient messages, and respond to portal inquiries.
⦁ Protect PHI and remain fully compliant with HIPAA and applicable federal and state regulations.
What You Need
⦁ National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required).
⦁ Strong CoverMyMeds experience (required).
⦁ Experience submitting prior authorizations for weight loss medications electronically and over the phone (required).
⦁ 3+ years of Medical Assistant experience post externship (telehealth and/or remote experience is a plus).
⦁ 2+ years of current athenaHealth outpatient EMR experience (required) and 5+ years overall EMR experience.
⦁ Self-starter mindset, high attention to detail, and the ability to work independently with minimal supervision.
Benefits
⦁ $22/hour (non-exempt).
⦁ Fully remote, full-time (40-hour work week).
⦁ Medical, dental, vision, and 401(k).
⦁ Structured interview process (recruiter, clinical leader, peer interview).
If you’re confident in athenaHealth, fluent in CoverMyMeds, and built for high-volume prior auth work without losing your patience or your bedside manner, apply now.
Patients will feel your impact even through a screen.
Happy Hunting,
~Two Chicks…