If you’re the kind of MA who doesn’t wait to be told what’s next, this role will love you back. You’ll own a heavy prior-auth workload (especially weight loss meds), keep Athena tight and accurate, and be a calm, empathetic pro across every channel patients use.
About Midi Health
Midi Health is a virtual-first women’s health company built around empathy, trust, and high-touch patient care. Their remote Medical Assistant team supports providers and patients with clinical admin work, communication, records, labs, refills, and prior authorizations, all while protecting PHI and staying HIPAA-compliant.
Schedule
Full-time, 40 hours/week. Shifts available Monday–Friday:
• 9:00am–5:30pm PST (includes 30-minute unpaid lunch)
OR
• EST options listed as 10:00am, 11:00am, or 12:00pm start times (as posted)
What You’ll Do
• Maintain accurate patient records and documentation
• Communicate with patients professionally and empathetically via phone, video, email, Slack, text, and portal messages
• Complete a high volume of prior authorizations, including weight loss medications
• Perform clinical administrative functions within scope of certification
• Follow provider instructions for refills, lab tracking, medical records requests, patient messaging, and follow-ups
• Obtain, report, and track lab results and medical records
• Leave phone messages and respond to patient messages with timely follow-through
• Stay compliant with HIPAA and protect PHI per federal and state regulations
What You Need
• National Medical Assistant Certification (CMA or RMA) from NHA, AMT, or AAMA (required)
• Prior experience using CoverMyMeds (required)
• Experience submitting prior authorizations for weight loss medications electronically and by phone (required)
• 3+ years MA experience post-externship (telehealth/remote experience is a big plus)
• 2+ years of current Athenahealth outpatient EMR experience (required) and 5+ years overall EMR experience
• Strong communication skills and a patient-first, calm approach
• Ability to work independently, stay organized, and move fast without getting sloppy
Benefits
• $22/hour (non-exempt)
• Medical, dental, vision, and 401(k)
• Fully remote, work-from-home setup
Midi wants self-starters. If you need someone to assign your next task, this isn’t it. If you see the bottleneck and fix it, you’ll thrive.
Happy Hunting,
~Two Chicks…