Help streamline provider scheduling across 90+ urgent care locations nationwide.
About PM Pediatric Care
PM Pediatric Care was founded on the belief that there is a better way to deliver urgent care to kids and young adults. With over 75 urgent care centers, telehealth services, hospital partnerships, behavioral health programs, and school-based care, we provide superior quality healthcare when families need it most. Our mission is to revolutionize pediatric urgent care, and we’re looking for passionate professionals to join our growing team.
About the Role
We’re hiring a Central Provider Scheduler to support our new centralized scheduling team. You’ll build, publish, and maintain provider shift schedules in QGenda, ensuring efficient coverage across multiple states. This role is key to standardizing scheduling practices and supporting clinical and operational leaders in providing timely, high-quality care.
Responsibilities
- Build and manage provider schedules using QGenda (physicians and advanced practice providers)
- Apply scheduling rules, templates, and clinical requirements to ensure compliance
- Track provider availability, time-off requests, and shift changes
- Coordinate draft reviews and incorporate leadership feedback
- Publish and distribute final schedules across stakeholders
- Adjust schedules to cover last-minute changes or staffing gaps
- Provide reporting and analytics (overtime, open shifts, staffing shortages)
- Serve as QGenda super user and train/support internal teams
- Document and refine scheduling processes during pilot and rollout phases
Requirements
- 2+ years of healthcare scheduling experience (provider scheduling strongly preferred)
- Experience with QGenda, Intrigma, Kronos, or similar tools
- Strong organizational skills and high attention to detail
- Excellent communication and cross-team collaboration abilities
- Proficient with Excel/Google Sheets for reporting and tracking
- Ability to adapt quickly in a fast-paced, multi-state healthcare environment
Preferred Qualifications
- Background in urgent care, pediatrics, or outpatient clinical operations
- Familiarity with labor rules, compliance, and shift-based staffing models
- Experience supporting remote or hybrid teams
Work Environment
- Fully remote, with regular virtual communication and meetings
- Requires reliable internet and a private workspace
Why Join PM Pediatric Care?
- Certified Great Place to Work® five years running
- Competitive benefits, PTO, and career growth opportunities
- Work with a mission-driven team improving pediatric healthcare nationwide
PM Pediatric Care is an Equal Opportunity Employer. We value diversity and inclusion in every aspect of our work.
Happy Hunting,
~Two Chicks…