Casual Gaming – Tickets & Moderation Support (English)

ModSquad has partnered with multiple top tier brands/clients across the globe and we need the best of the best in Ticket and Moderation Customer Support!  Do you have a Ticket and Moderation Customer Support background?Do you enjoy work-from-home and flexible schedules?ModSquad is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects… then ModSquad is the place for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary and very current. You will instantly know who they are and very likely use them yourselves. Their customers expect the best service and support and that’s where we come in. Our Mods bring super skills, a positive attitude and great vibe to project work everyday. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client’s product or services. Project gigs available now and more are on the horizon.
Are You a CS Superstar? Come Join Us!
Our client is a mobile games developer from Berlin. They create casual, fun mobile games like hidden object games, puzzle games and similar.
Project Hours: 24/7, including all holidays
Especially seeking availability:Late eveningsEarly morningsWeekends
Commitment:15 hours per week60 days

What We Are Looking For:

  • has significant previous CS experience
  • is interested in playing casual games
  • has the ability to retain a lot of information about different games
  • has access to a recent iOS or Android device (even better if both)
  • is willing and able to create and maintain a work Facebook account (not personal)
  • is a fun and outgoing person who will be able to blend into an already existing and exciting team!
  • has Helpshift experience (not required, but appreciated)
  • has game backend tool experience (not required, but appreciated)

***PRO TIP*** Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

APPLY HERE