Lead a high-performing team to ensure accurate payment posting and drive client satisfaction.
About R1
R1 is a global leader in technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. With over 29,000 employees worldwide, we combine deep industry expertise with advanced platforms in analytics, AI, and automation to deliver measurable impact.
Schedule
- Full-time, remote (U.S.-based).
- Flexibility required in a fast-paced, high-volume environment.
What You’ll Do
- Oversee daily team workflow, productivity, and performance metrics.
- Analyze and report on staffing and productivity levels.
- Address and resolve client concerns and escalations.
- Mentor, coach, and develop team members.
- Step in to cover production gaps as needed.
- Maintain quality and performance standards.
What You Need
- Strong knowledge of cash posting principles and processes.
- Experience with Microsoft Office (Word, Outlook, Excel).
- Excellent communication and customer service skills.
- Ability to coach and mentor team members.
- Strong organizational skills with ability to multi-task and prioritize.
- Positive, team-oriented attitude.
Pay & Benefits
- Hourly pay: $17.80 – $28.52 (based on skills, experience, and location).
- Competitive benefits package including:
- Medical, dental, vision, disability, and life insurance.
- Paid time off plus 10 paid holidays per year.
- 401(k) with employer match.
- Employee discounts, wellness programs, and voluntary benefits (pet, legal, accident, etc.).
- Opportunities for career growth in a rapidly evolving healthcare industry.
R1 is an Equal Opportunity Employer and is committed to fostering an inclusive workplace. All qualified applicants will be considered regardless of race, color, religion, sex, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.
Happy Hunting,
~Two Chicks…