If you’re the person who can untangle refund issues fast, post accurately, and keep your cool when the phone starts ringing, this remote role is built for you. You’ll be the cleanup crew that makes sure insurance and patient refunds are handled right, recorded right, and closed out right.
About Digitech (A Sarnova Company)
Digitech is part of Sarnova, a leading national specialty distributor of healthcare products in EMS and respiratory markets, and a leader in revenue cycle management for EMS. Their mission is to be the best partner for those who save and improve patients’ lives, supported by a diverse, empowered team.
Schedule
- Full-time, permanent position
- Remote (United States)
- Cash posting or refunds experience required
What You’ll Do
⦁ Receive refund requests and route or handle them appropriately and on time
⦁ Post and record refunds accurately and in a timely manner
⦁ Communicate with attorneys, no-fault insurance, workers’ compensation, and the Veterans Administration as needed
⦁ Manage correspondence, faxes, and pending issues tied to refunds
⦁ Support additional tasks as assigned by the Refunds Department Manager
What You Need
⦁ Required: Cash posting or refunds experience
⦁ Ability to read and understand Explanations of Benefits (EOBs)
⦁ Strong math skills and high attention to detail
⦁ Comfort multitasking and working deadlines without losing accuracy
⦁ Professional, pleasant demeanor with strong composure under pressure
⦁ Solid computer skills, including working with two monitors
⦁ Strong follow-through, accountability, and willingness to ask questions
⦁ Dependable, punctual, quick learner, and team-oriented
Benefits
⦁ Competitive salary (commensurate with experience)
⦁ Comprehensive benefits package
⦁ 401(k) plan
⦁ Equal opportunity employer and inclusive workplace
Refund work is where details either save the day or sink the ship. If you’re the type who closes loops and keeps the ledger clean, go get this one.
Happy Hunting,
~Two Chicks…