Work from home in a stable, healthcare-adjacent role where your eye for detail actually matters. As a Cash Posting / Refunds Specialist with Digitech (a Sarnova company), you’ll be the go-to person for accurately handling refunds to patients and insurers, keeping the money trail clean and the clients protected.
About Digitech / Sarnova
Digitech is a leading provider of EMS revenue cycle management, handling billing and technology services for emergency medical services across the country. Its parent company, Sarnova, is a national specialty distributor in EMS and respiratory markets, supporting the people who save and improve patients’ lives. This role sits fully remote, supporting Digitech’s Refunds Department.
Schedule
- Position: Cash Posting / Refunds Specialist
- Employment Type: Permanent, full time
- Location: Remote within the United States
- Department: Refunds (reports to Refunds Department Manager)
- Hours: Standard weekday business hours, with deadlines and peak-volume periods
What You’ll Do
- Receive refund requests and process them accurately and on time.
- Post and record refunds to insurance companies and patients with precise documentation.
- Communicate with attorneys, no-fault insurers, workers’ compensation, and the VA as needed to resolve refund-related issues.
- Handle day-to-day correspondence, faxes, and pending items tied to refund activity.
- Read and interpret Explanations of Benefits (EOBs) to determine correct refund handling.
- Collaborate with internal teams and external parties to keep accounts clean and up to date.
- Take on additional duties and special projects as assigned by the Department Manager.
What You Need
- Cash posting or refunds experience in a medical/insurance, RCM, or similar billing environment.
- Strong math skills and comfort working with financial details and EOBs.
- Ability to multi-task, work against deadlines, and follow through without constant supervision.
- Professional, calm demeanor on the phone and in writing, even under pressure.
- Solid computer literacy and ability to comfortably use dual monitors and multiple systems at once.
- Reliable, punctual, accountable, and willing to ask questions to get things right.
- Team-oriented mindset with the ability to collaborate across departments and with external partners.
Benefits
- Competitive salary, commensurate with experience.
- Comprehensive benefits package.
- 401(k) plan.
- Fully remote, permanent position.
- Inclusive, mission-driven company committed to supporting those who save and improve patients’ lives.
Remote, stable, healthcare-adjacent, and numbers-focused – if that’s your lane, get in it.
Happy Hunting,
~Two Chicks…