If you’re sharp with numbers, unbothered by deadlines, and you can keep refunds clean, accurate, and documented without missing a beat, this one’s for you. You’ll be the person who makes sure money goes back where it’s supposed to, correctly, compliantly, and on time.
About Digitech (Sarnova Family of Companies)
Digitech is a leader in revenue cycle management for the EMS industry, helping clients maximize collections and stay compliant through specialized billing and technology. Digitech is part of Sarnova, a national specialty distributor serving emergency medical services (EMS) and respiratory markets through companies like Bound Tree Medical, Tri-anim Health Services, Emergency Medical Products, Cardio Partners, and more.
Schedule
Permanent, full-time, fully remote. This role supports a fast-moving refunds department, so expect steady volume, tight timelines, and consistent follow-through.
What You’ll Do
• Receive refund requests and handle them accurately and on time
• Post and record refunds properly in the system with strong attention to detail
• Communicate as needed with attorneys, no-fault insurance, workers’ comp, and the Veterans Administration
• Manage correspondence, faxes, and pending refund issues to resolution
• Support additional department tasks as assigned by the Refunds Department Manager
What You Need
• Cash posting or refunds experience (required)
• Strong math skills and comfort working with detailed financial transactions
• Ability to read and understand EOBs (Explanations of Benefits)
• Strong multitasking and deadline management skills
• Calm, professional demeanor, especially under pressure
• Solid computer skills, including working efficiently with two monitors
• Strong follow-through, accountability, and comfort asking questions when needed
• Dependable, punctual, quick learner
• Bonus: Prior experience handling refunds directly
Benefits
• Competitive pay (commensurate with experience)
• Comprehensive benefits package
• 401(k) plan
• Equal Opportunity Employer with a culture focused on inclusion and belonging
If you’re the type who hates messy ledgers and loves closing the loop, this is a clean fit.
Happy Hunting,
~Two Chicks…