Help patients by ensuring payments and adjustments are posted accurately and on time.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions of Americans through local pharmacies, digital platforms, and a network of 300,000+ committed employees. The Customer Care division supports patients, providers, and partners with accurate, responsive billing operations that keep the healthcare system moving. This role helps ensure that patient and insurance payments are applied correctly, reducing delays and supporting financial accuracy across the organization.
Schedule
- Full-time, 40 hours per week
- Remote role based in Illinois
- Instructor-led training provided
- Flexible start time between 6:00am and 9:30am (some locations require 7:00am)
- Day ends no later than 6:00pm
Responsibilities
- Post insurance and patient payments and adjustments accurately and efficiently
- Analyze Explanation of Benefits (EOBs), patient checks, and remittance documents
- Process credit card and electronic check transactions
- Obtain required documentation and research unapplied cash
- Identify and resolve posting discrepancies
- Work directly with patients, payers, and internal teams to support cash application accuracy
- Maintain quality, productivity, and detailed documentation standards
- Utilize alpha/numeric keyboarding, analytical skills, and independent decision-making
Requirements
- 1+ year of healthcare-related cash posting, billing, or data entry experience
OR 1+ year of banking/accounting data entry experience - Strong attention to detail
- Ability to work both independently and in a team setting
Preferred Qualifications
- Experience in pharmacy, medical, dental, or vision cash posting
- Knowledge of healthcare reimbursement and EOBs
- Understanding of payer processing and remittance behavior
Education
- High School Diploma or GED required
Benefits
- Competitive pay: $17.00–$31.30 per hour (based on experience and geography)
- Medical, dental, and vision insurance
- 401(k) with company match and employee stock purchase plan
- Paid time off and flexible work options
- Wellness programs, financial coaching, and counseling at no cost
- Tuition assistance and career development support
CVS Health invests in colleagues’ wellbeing through benefits that support physical, emotional, and financial health.
Happy Hunting,
~Two Chicks…