If you’re organized, quick on your feet, and you like being the person who keeps the paperwork and processes tight, this role fits. You’ll support care coordination behind the scenes so members get timely, coordinated care without things falling through the cracks.
About Medica
Medica is a nonprofit health plan serving more than a million members across multiple states. They focus on personalized healthcare experiences and strong provider partnerships to support members in the moments that matter. This team values accountability, data-driven decisions, continuous learning, and real collaboration.
Schedule
- Full-time
- Remote
- Eligibility: primary home address must be in a state where Medica is registered as an employer: AR, AZ, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK, SD, TN, TX, VA, WI
What You’ll Do
- Receive, manage, and enter authorizations and referrals from internal and external partners
- Support care coordination and waiver assessment processes, including accurate data entry
- Manage shared email inboxes and respond to inquiries
- Collaborate with internal stakeholders and cross-functional partners on ad hoc requests and projects
- Support care coordination documentation and processes as a subject matter expert
What You Need
- High school diploma or an equivalent combination of education and work experience
- 3 years of related work experience
- Strong organizational skills with the ability to manage competing priorities
- High attention to detail and accuracy to meet quality measures and standards
- Strong time management with the ability to meet tight deadlines and quick turnarounds
- Ability to work independently and apply strong problem-solving skills
- Strong interpersonal skills with excellent verbal and written communication
- Proficiency in Microsoft Office (Word, Outlook, Excel) preferred
Benefits
- Competitive medical, dental, and vision coverage
- PTO, paid holidays, and paid volunteer time off
- 401(k) contributions
- Caregiver services and additional total rewards offerings
This role is open now, and remote seats are limited by eligible states, so move while it’s posted.
If you’re the steady hand who keeps details clean and processes moving, this is a strong lane to run in.
Happy Hunting,
~Two Chicks…