Lead a high-performing team that keeps data operations accurate, efficient, and essential to patient care. This role is perfect for someone who thrives on organization, problem-solving, and driving impact in the mental health space.
About Charlie Health
Charlie Health is transforming access to mental health care by delivering personalized, evidence-based treatment to people in need. Our team is driven by a mission to address the mental health crisis with compassion, innovation, and a commitment to saving lives.
Schedule
- Full-time
- 100% remote (US National)
- No travel required
What You’ll Do
- Lead and support a team of Care Delivery Specialists, ensuring strong performance and collaboration
- Oversee data reconciliation, manual data entry, and data migration projects with accuracy and efficiency
- Improve processes to increase scalability and reduce manual work, including exploring automation
- Implement quality assurance and conduct audits to maintain data integrity
- Partner with admissions, care experience, and compliance teams to meet business and care objectives
What You Need
- Bachelor’s degree in health sciences, communications, or related field
- 3+ years of relevant experience in data operations or management
- Strong background in data reconciliation, entry, and migration processes
- Leadership or supervisory experience (preferred) with ability to build high-performing teams
- Excellent organizational, communication, and interpersonal skills
- Familiarity with tools such as Google Sheets, Salesforce, and EMRs (a plus)
Benefits
- Competitive compensation package
- Comprehensive health benefits
- Paid time off and holidays
- Opportunities for career growth and ongoing training
- Mission-driven, collaborative work environment
Be part of a team making a profound impact on mental health care.
Happy Hunting,
~Two Chicks…