Support life-saving mental health care by keeping client data accurate, organized, and moving smoothly between systems.
About Charlie Health
Charlie Health delivers personalized virtual behavioral health treatment for young people and families with complex needs. By combining evidence-based care with deep human connection, we increase access to meaningful support from home. As one of the fastest-growing behavioral health organizations in the country, we’re building a team committed to accuracy, compassion, and impact.
Schedule
- Part-time: 20–28 hours per week
- Remote (U.S. only)
- Not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington DC
What You’ll Do
Data Review & Transfer
- Review, reconcile, and transfer patient data between Salesforce and medical record systems
- Ensure accuracy, completeness, and compliance with established protocols
Patient Chart Maintenance
- Maintain patient charts with up-to-date documentation
- Organize records according to internal and regulatory standards
Data Entry & Integrity
- Enter and update patient information across databases and EHR platforms
- Identify and resolve data discrepancies
Administrative Support
- Support admissions and clinical teams with scheduling, document prep, meeting coordination, and correspondence
- Assist with additional administrative needs as assigned
Compliance
- Follow HIPAA and internal data-handling standards
- Protect patient privacy at all times
Collaboration & Development
- Work closely with admissions, clinical, and operations teams
- Participate in training to strengthen data and compliance skills
Requirements
- 1+ year of work experience
- Associate or Bachelor’s degree in health sciences, communications, or related field
- Experience with data operations, data entry, or healthcare administration preferred (not required)
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities in a fast-paced setting
- Strong communication and collaboration skills
- Commitment to confidentiality and compliance
- Willingness to learn new systems and workflows
- Familiarity with GSheets, Salesforce, or EMRs is a plus
Why This Role Matters
Accurate data is the backbone of quality care. Your work ensures the right information gets to the right people—keeping clients safe, clinicians supported, and our care system running effectively.
Happy Hunting,
~Two Chicks…