Care Admin Lead – Remote

Lead a team that powers the operations behind life-saving behavioral healthcare. Charlie Health is hiring a Care Admin Lead to oversee data operations, ensure accuracy across systems, and guide a team that supports admissions and clinical workflows with precision and care.

About Charlie Health
Charlie Health delivers personalized, virtual behavioral health care designed for people with complex needs. Our mission is rooted in connection—between clients, clinicians, families, and communities. As one of the fastest-growing mental health providers in the U.S., we are redefining access to treatment and building a team committed to driving better outcomes from the comfort of home.

Schedule

  • Fully remote (United States)
  • Full-time leadership position
  • Note: This role is not available to candidates in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, or Washington, DC

What You’ll Do

  • Lead and mentor a team of Care Delivery Specialists, fostering collaboration and high performance
  • Manage reconciliation of data sets to ensure accuracy and consistency across systems
  • Oversee manual data entry tasks, implementing quality controls to reduce errors
  • Coordinate and execute data migration projects between systems within defined timelines
  • Continuously evaluate and improve data workflows, identifying automation opportunities
  • Implement quality assurance measures and conduct regular audits of data processes
  • Collaborate with admissions, care experience, and compliance teams to address data-related needs and support organizational goals

What You Need

  • 3+ years of relevant work experience
  • Bachelor’s degree in health sciences, communications, or a related field
  • Proven experience in data operations, data management, or related roles
  • Leadership or supervisory experience with a record of building high-performing teams
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
  • Excellent communication and interpersonal skills for cross-functional collaboration
  • Knowledge of tools like GSheets, Salesforce, and EMRs is a plus

Benefits

  • Competitive compensation package
  • Comprehensive medical, dental, and vision benefits
  • Paid time off and holidays
  • Mission-driven work with opportunities to expand leadership experience
  • Performance-driven culture with high growth potential

Step into a leadership role that combines operational excellence with impact—helping patients and families access critical care while guiding a team that keeps Charlie Health running seamlessly.

Lead with purpose—apply today!

Happy Hunting,
~Two Chicks…

APPLY HERE