Lead and mentor a team managing mission-critical data operations to support mental health treatment at scale. Oversee reconciliation, entry, and migration of data to ensure accuracy, integrity, and seamless client care.
About Charlie Health
Charlie Health exists to break down barriers in behavioral healthcare by providing personalized, virtual treatment for individuals with complex needs—including mental health conditions, substance use disorders, and eating disorders. Our mission is rooted in connection: between clients, clinicians, care teams, families, and communities. As one of the fastest-growing startups in healthcare, we’re building a team committed to saving lives and redefining access to care.
Schedule
- Full-time, remote role (#LI-REMOTE)
- Excludes applicants in AK, CA, CO, CT, ME, MA, MN, NJ, NY, OR, WA, and Washington, D.C.
What You’ll Do
- Lead and Manage Team: Oversee Care Delivery Specialists, providing coaching, support, and fostering collaboration.
- Data Reconciliation: Ensure accuracy and consistency across data sets by developing reconciliation protocols.
- Manual Data Entry: Supervise entry processes and implement quality control to minimize errors.
- Data Migration: Direct system migrations, including extraction, transformation, and upload of critical data.
- Process Improvement: Identify automation opportunities and streamline workflows for greater efficiency.
- Quality Assurance: Conduct audits, validate data integrity, and maintain documentation of standards.
- Cross-Functional Collaboration: Partner with admissions, care experience, and compliance teams to support data priorities and resolve issues.
What You Need
- 3+ years of relevant work experience
- Bachelor’s degree in health sciences, communications, or related field
- Proven success in data operations or management, with expertise in reconciliation, entry, and migration
- Previous leadership experience preferred with ability to build high-performing teams
- Strong organizational and multitasking skills in a fast-paced environment
- Excellent communication and interpersonal skills for cross-team collaboration
- Familiarity with GSheets, Salesforce, and EMRs is a plus
Benefits
- Comprehensive health, dental, and vision coverage
- Paid time off and wellness programs
- Career growth opportunities in a mission-driven organization
- Inclusive, performance-driven culture with uncapped opportunity to make an impact
This is your chance to help solve the mental health crisis while shaping the systems that keep care accessible and reliable. Join Charlie Health and lead with purpose.
Happy Hunting,
~Two Chicks…