Lead and optimize a high-performing data operations team driving accuracy, efficiency, and impact in virtual behavioral healthcare.
About Charlie Health
Charlie Health delivers personalized, virtual behavioral health treatment rooted in connection—between clients and clinicians, care teams, families, and communities. By focusing on people with complex needs, we expand access to meaningful care and drive better outcomes from home. We’re one of the fastest-growing organizations in healthcare, building a team that’s redefining what treatment can look like for those who need it most.
Schedule
- Full-time, remote (U.S.)
- Collaborative, mission-driven team environment
- Fast-paced, performance-driven culture
What You’ll Do
- Lead a Team: Supervise Care Delivery Specialists, driving performance, productivity, and a collaborative team culture.
- Data Reconciliation: Oversee reconciliation processes to ensure data accuracy, integrity, and consistency.
- Data Entry & Migration: Manage manual data entry and coordinate data migration projects, ensuring accuracy and timely execution across systems.
- Quality Assurance: Implement QA audits and protocols to validate data and maintain high standards.
- Process Improvement: Continuously evaluate workflows, streamline processes, and identify automation opportunities.
- Cross-Functional Collaboration: Partner with Admissions, Care Experience, Compliance, and other teams to align data operations with organizational goals.
- Documentation & Standards: Maintain process documentation and ensure compliance with established policies and standards.
What You Need
- 3+ years of relevant professional experience in data operations or management
- Bachelor’s degree in Health Sciences, Communications, or related field
- Strong knowledge of data reconciliation, entry, and migration workflows
- Prior leadership or supervisory experience strongly preferred
- Proficiency in tools such as Google Sheets, Salesforce, and EMRs a plus
- Exceptional organizational skills, detail orientation, and ability to manage multiple priorities
- Strong communication and collaboration skills to work cross-functionally in a fast-paced setting
Benefits
- Competitive salary
- Comprehensive medical, dental, and vision coverage
- PTO, sick leave, and parental leave
- 401(k) retirement plan
- Mission-driven remote-first culture with opportunities for growth
At Charlie Health, we work with urgency and purpose—because when our teams succeed, our patients succeed. If you’re ready to drive impact, lead with compassion, and grow in a role where your work truly saves lives, we’d love to meet you.
Happy Hunting,
~Two Chicks…