Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to problem solve and deliver revenue cycle improvement services that enable their success, support their patients, and nurture their communities, all while living our values of Commitment, Authenticity, Respect and Excellence (CARE).
Our Cancer Registrars have a critical role in capturing the data that impacts cancer research, treatment, and prevention and screening programs. In the fight against cancer, we support of over 200 CTR colleagues across the nation, an online QA HelpDesk Forum with experts to answer questions, flexible work schedules that can include days, nights and weekends, on-demand industry-leading educational opportunities with NCRA-approved CEUs, one annual professional dues and company supplied equipment, including dual monitors. Also, with an additional five days of paid time off per year to support charitable organizations, our colleagues can make an impact on their communities in many ways.
Responsibilities
Maintains CTR certification and NCRA membership, as well as appropriate state association memberships. Savista provides reimbursement for one annual job-related professional due based on the preference of the colleague.
- Completes onboarding new hire assessment to identify training opportunities that will further sharpen abstracting skills. Dependent upon the result of the assessment may complete personalized educational content while onboarding.
- With the support of the supervisor, QA team, educational materials and webinars, QA Help Desk Forums and live chat with other colleagues, achieves abstracting accuracy rate of 95%.
- Maintains weekly abstracting productivity benchmarks as defined by assigned project. Utilizes centralized productivity tool to enter all productive time work related task (time and volumes).
- Completes concurrent QA process and project ramp up reviews to ensure ongoing productivity, quality, and professional development goals are achieved. Dependent upon the result of the assessment may complete personalized educational content.
- Maintains all Service Level Agreements outlined in the current scope of the project assignment.
- Participates in Clinical Cancer Registry Services (CCRS) service line meetings, company and division townhalls. Leverages the opportunity to hear about or present a project update, receive company updates, connect with other colleagues, and learn about other areas of the company.
- Participates in CCRS educational forums led by the Registry Education Supervisor. Earn a minimum of 6 NCRA-approved CEUs per year through bi-monthly educational seminars (live and on-line) with fellow colleagues.
- Leverages educational opportunities provided by Savista including NAACCR, Savista developed learning on-demand courses and QA provided content. With supervisor approval, courses can be completed during the regular workweek. Full-time colleagues are compensated for an additional 16 hours of education (approved by manager) to be used for internal or external opportunities.
- Adheres to HIPAA privacy regulations and other virtual office procedures. Company live chat tools through Teams help colleagues stay connected in a virtual office.
- Interfaces with hospital clinical departments to ask cancer-related abstracting questions to ensure data quality.
- Supports Savista’s Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to Savista’s business practices. This includes: becoming familiar with Savista’s Code of Ethics, attending training as required, notifying management or Savista’s Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations.
Qualifications
- High school diploma or GED.
- Active Certified Tumor Registrar (CTR) credential and active membership in the national and/or local cancer registrar association.
- Extensive experience with STORE and AJCC Staging.
- Working knowledge of 2018 and 2021 data collection requirements from all standard setters.
- Proficient with various cancer registry software systems (Metriq, ERS, Oncolog, cNext, Rocky Mountain).
- Proficient with various electronic medical record systems (Siemens, Meditech, EPIC, McKesson).
- Compliance to productivity/quality standards.
- Ability to communicate effectively in a variety of settings including with colleagues, medical staff and other departments within the facility.
- High-speed internet access and experience with remote access, set-up, and troubleshooting technical issues. Secure home office HIPAA compliant.
- Knowledge of email and Internet applications and MS Office including Word, Excel, and PowerPoint.
Preferred Skills
- 2+ years of recent abstracting experience in Cancer Registry.
- Associates or Bachelor’s degree or further clinical education. Knowledge of specific State-reporting requirements.
Savista is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The hourly range for this role is from $22.87 to $32.81. However, specific compensation for the role will vary within the above range based on many factors including but not limited to geographic location, candidate experience, applicable certifications, and skills.
