Principal Duties & Responsibilities
- With general management guidance and using independent discretion and decision making, assists with the identification and recording of detailed requirements from business users through interviews, documentation and facilitated working sessions for approved projects and enhancements while complying with the main principles relevant to legal and regulatory controls that govern standard work practices; assists with the coordination and lead of activities with business owners to gather requirements, monitor business decisions, and manage documentation and communication; adapts to apply different delivery methodologies including SCRUM, Waterfall, and Lean Six Sigma
- Assists with the understanding of customers’ objectives, processes, products and services in order to make educated recommendations that meet stakeholders’ needs and expectations; creates process models based on business requirements in order to determine the completeness of the information and process components; assists in the evaluation of project impact through consultation with the business, regulatory, Information Technology management, development, quality assurance, validation and training teams
- Assists with obtaining feedback and manages change processes while implementing the project plan(s); assists with production of requirement specifications and outlines solution design documents throughout the project life cycle, incorporating change requests and finalization of requirements documentation; prioritizes business change work, in line with project plans in order to deliver customer requirements