Description
We are seeking a Business Operations Analyst to join our team, based in Point Pleasant, New Jersey. This role is essential to our operations sector, with a focus on handling customer applications and ensuring accurate records. You will be working in a remote setting, offering a long term contract employment opportunity.
Responsibilities:
• Utilizing a CMMS system to manage and review work orders.
• Identifying the services that need to be provided based on the reviewed work orders.
• Entering relevant data into the CBRE side after identifying the service.
• Engaging with clients and resolving their inquiries efficiently.
• Maintaining a detailed record of customer credit.
• Processing customer credit applications with accuracy and efficiency.
• Implementing problem-solving skills to deliver on client needs daily.
• Monitoring customer accounts and taking necessary action when required.
• Maintaining a detail oriented business setting standard in all operations.
• Actively participating in client-facing tasks and maintaining strong client relationships.
Requirements
• Demonstrated experience in Business Operations
• Proficiency in Operations and Review
• Familiarity with Work Orders and Client Side Scripting
• Experience with CMMS System
• Ability to pass a all candidates required to undergo drug screening
• Knowledge of Go language is a plus
• Previous experience in a similar role is preferred
• Ability to work independently and in a team
• Strong problem-solving skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Proven analytical and quantitative abilities
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
• Bachelor’s degree in Business, Finance, or a related field is preferred