Unlock Learning For All
Here at Ellucian, we are motivated by a mission – power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 countries. We are dedicated to helping higher education unlock learning for all by providing solutions that support the entire student lifecycle and deliver insights needed now and into the future.
Values Rooted in Purpose
We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.
About the Opportunity
The Business Intelligence Analyst’s main role is to consult with end users, understand and optimize business processes and to assist them in becoming more efficient and effective utilizing the Banner ERP system driving student success. This position can be onsite or hybrid at Mississippi Gulf Coast Community College, OR 100% remote from home. This position reports to the CIO.
Where you will make an impact
- You will work closely with stakeholders across various departments of the college to understand their data needs, develop reports and dashboards, and provide analysis to support strategic initiatives.
- Design and create reports and dashboards using BI tools such as Tableau or Argos to visualize data trends and performance metrics.
- Interpret data, analyze results, and provide insights to help business leaders make informed decisions.
- Working with users in various administrative departments to assess, train and assist with the implementation of Banner administrative software solutions in higher education.
- Designing and writing functional specifications based on consultations with higher education departments regarding administrative Banner ERP requirements.
- Creating test plans and running tests to find errors and confirming specifications have been met.
- Ability to write reports, business correspondence, develops process flows and procedure manuals.
- Providing technical assistance by responding to inquiries regarding errors, problems, or questions with programs.
- Training end users or technical support staff to use and support programs.
- Assisting with the configuration and maintenance of Banner and related solutions.
- Recommend best practices to users in the implementation and use of Ellucian products.
- Assisting users to prepare for and execute Banner upgrades.
- Designing and writing reports against the SIS database.
What you will bring
- Experience working with student information systems.
- Project planning and execution experience required.
- Knowledge of higher education core business processes required.
- High degree of creativity with a “can-do” attitude; display high degree of professionalism.
- Ability to set and change priorities amongst multiple competing constituencies, projects and resources.
- Excellent interpersonal skills.
- Excellent written and verbal communication skills.
- Working knowledge of SQL and procedural programming languages.
- Expert knowledge of the Ellucian Banner ERP (Student, FinAid, Finance, HR/Payroll, General) plus DegreeWorks.
- Experience with Banner 9, Banner 9 Self Service, and SQL a plus.
- Experience supporting Single Sign On (SSO), Ellucian ETHOS Identity Services a plus.
- Experience with third party products such as ARGOS, FormFusion, CashNet are highly desired.
- Experience with MS Office 365, SharePoint for office productivity and collaboration.
- Converting designs and specifications into PL/SQL, SQL, JAVA, HTML5, or PowerShell code a plus.
- Experience working with report writing tools is a plus.
What makes #Ellucianlife
- Comprehensive health coverage: medical, dental, and vision
- Flexible time off
- Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
- 401k w/ match & BrightPlan – to help you save for the future
- Parental Leave
- 5 charitable days to support the community that supports us
- Telemedicine
- Wellness
- Headspace Care (mental health)
- Wellbeats (virtual fitness classes)
- RethinkCare & Wellthy– caregiver support
- Diversity and inclusion programs which provide access to internal employee resource groups
- Employee referral bonuses to encourage the addition of great new people to the team
- We Foster a learning culture with:
- Education Assistance Program
- Professional development opportunities
At Ellucian, we believe in the “power of together.” We embrace an inclusive, diverse, and equitable workplace, and believe that our differences help inspire a culture of acceptance that makes our company more collaborative and innovative. We’re proud to provide equal employment opportunities for job applicants and for our employees, and we are committed to providing a process and an environment that is free from discrimination on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), and other legally protected classifications. These protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions, training, and career development programs. To enable employees to perform essential functions of their positions and to offer applicants a meaningful opportunity to be considered for positions, we also provide reasonable accommodations to qualified employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices. Additionally, this job posting is intended to comply with all applicable laws. If we learn during the course of our recruitment process that, due to an applicant’s location, further information about the position is required, including certain salary information, the information in this posting will be supplemented accordingly.
