Billing Support Specialist (Payor Relations) – Remote

Play a key role in ensuring accurate billing and reimbursement in precision medicine. GeneDx is hiring Billing Support Specialists to collaborate with providers, payers, and internal teams to support compliance and optimize reimbursement outcomes.

About GeneDx
GeneDx (Nasdaq: WGS) is a leader in genomic testing, combining large-scale clinical data with advanced sequencing to accelerate precision medicine. With the world’s largest rare disease dataset, GeneDx pioneers exome and genome interpretation, helping healthcare providers deliver faster and more accurate diagnoses. Our team includes genetic counselors, MD/PhD scientists, and molecular specialists who share a common goal: empowering patients and families with clear answers.

Schedule

  • Full-time, remote role
  • Flexible to meet organizational needs

What You’ll Do

  • Review and analyze claims data to identify trends in submissions, denials, and payments
  • Research payor-specific processes and ensure compliance with regulations
  • Communicate with providers, payers, and insurance representatives
  • Submit documentation for claims, prior authorizations, and appeals
  • Apply healthcare regulations, policies, and coding guidelines to reduce denials
  • Collaborate with cross-functional teams to support billing integrity and reimbursement
  • Perform documentation and data entry tasks with accuracy and attention to detail

What You Need

  • 3–5 years of laboratory billing experience with major insurers, Medicaid, and Medicare
  • Knowledge of medical terminology, insurance policies, and coding guidelines
  • Familiarity with HIPAA and healthcare regulations
  • Strong organizational skills with exceptional attention to detail
  • Ability to manage multiple priorities independently
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams); Xifin experience is a plus

Benefits

  • Salary range: $31.25 – $33.65 per hour
  • Paid time off (PTO)
  • Health, dental, vision, and life insurance
  • 401(k) retirement savings plan
  • Employee discounts and voluntary benefits
  • Inclusive workplace culture that values collaboration, curiosity, and innovation

Support the future of precision medicine while ensuring compliance and financial accuracy.

Your opportunity to grow in a science-driven, patient-focused company starts here.

Happy Hunting,
~Two Chicks…

APPLY HERE