If you’re the kind of leader who can keep denial worklists moving, coach a team without babysitting, and spot the “why” behind repeat denials, this is a strong revenue-cycle leadership seat. You’ll oversee day-to-day A/R denial follow-up, tighten workflows, and help Equip scale billing operations without letting accuracy slip.
About Equip
Equip is a fully virtual, evidence-based eating disorder treatment program operating in all 50 states. Patients receive a dedicated care team (therapist, dietitian, physician, plus peer and family support), and Equip partners with most major health insurance plans.
Schedule
- Full-time
- Remote (United States)
What You’ll Do
- Supervise and mentor denial follow-up specialists to resolve insurance denials accurately and on time
- Manage daily denial worklists to ensure follow-up within payer filing deadlines
- Generate and analyze denial reporting (aging, write-offs, recovery rates, etc.)
- Act as the escalation point for workflow questions and complex denial issues
- Partner with the Billing Manager to track KPIs and hit department goals
- Train, onboard, coach, and evaluate Billing Specialists for accuracy and productivity
- Monitor workflows for bottlenecks, trends, and inconsistencies, then implement fixes
- Maintain strong working knowledge of end-to-end RCM (registration through collections)
- Analyze denials tied to charge entry/billing errors and drive strategies to reduce repeats
- Support process improvements, policy/procedure development, and special projects
- Jump in to cover follow-up work and direct support during absences or high-volume spikes
- Assist with additional revenue cycle work as needed
What You Need
- High school diploma or GED required (Associate’s or Bachelor’s strongly preferred)
- 5+ years healthcare billing experience
- 3+ years in a supervisory role
- Proven experience leading, training, and coaching in a billing environment
- Strong understanding of payer guidelines, denials workflows, and resubmissions
- Behavioral Health billing expertise strongly preferred
- Strong communication, organization, prioritization, and delegation skills
- Willingness to work alongside the team when needed
Benefits
- $68K–$85K base salary + bonus opportunity
- Flex PTO (recommended 3–5 weeks/year) + 11 paid holidays
- Generous parental leave
- Medical, dental, vision with strong employer contributions
- Company-paid STD, LTD, Life, and AD&D
- Maven Clinic benefit
- EAP (mental health, legal, financial support)
- 401(k)
My blunt read: this is not a “sit back and supervise” role. It’s a working-leader job, meaning you’re accountable for team output and you’ll still jump into the queue when it gets hot. If that sounds fair, it’s a solid title + pay band for someone who knows RCM and can actually lead.
Happy Hunting,
~Two Chicks…