Employer: Spring Health
Our mission: to eliminate every barrier to mental health.
Spring Health is a comprehensive mental health benefit for employers. We help employees understand their mental health issues and connect with best-in-class providers to get the right treatment at the right time.
From early detection to full recovery, Spring Health is the only clinically validated solution in the market proven to be more effective than traditional mental healthcare. By combining the latest technology with vetted providers, we help engage 1 in 3 employees, reduce recovery times, and lower healthcare costs. We are an award-winning, passionate, and mission-driven team with the support of leaders in psychiatry. We have raised over $300 million to date from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
We are looking for a Billing Specialist to join our team that will report directly to the Billing Manager. The Billing Specialist will be focused on the oversight of all claims submission, adjudication and cash collections. You will also be responsible for working with internal teams to resolve claims issues.
What you’ll be doing:
- Responsible for submitting claims to various payers in a timely fashion.
- Communicating with patients regarding verifying insurance coverage, benefits, and explaining bills and EOBs. Verifying provider CPT coding accuracy to ensure documentation supports claims submission.
- Responsible for managing protected health information and following all HIPAA policy and procedure.
- Oversee activities to ensure proper invoicing and payment to partners, payers, and patients.
- Resolve issues with pending, rejected or denied claims, submissions and collections.
- Monitor appeals process to payors, ensuring compliance with regulatory requirements.
- Act as a liaison, when necessary, with internal and external partners to resolve claims and billing issues.
- Identify trends or issues and initiate corrective action to improve revenue cycle management.
- Provide feedback and advice on product/technology/service improvements.
- Own ad hoc operational efficiency projects as needed by the Director of Health Plan Operations.
What we expect from you:
- Associates degree or Certified Professional Coder with ideally one (1) years experience in the healthcare field in a similar position.
- Bonus points if you have experience working in the behavioral health field.
- Comfortable in amorphous environments and with constantly evolving responsibilities.
- Tech-savvy: very comfortable adopting new technologies and platforms and efficient in tech-related tasks.
- Excellent written and verbal communication skills.
- Able to multi-task and context switch!
Benefits of working at Spring Health:
Focus on total health including:
- Generous medical, dental, vision coverage available day 1 + access to One Medical
- Access to Spring Health’s platform which includes (10) free therapy sessions
- Unlimited time off in addition to (12) paid holidays
- 16-18 weeks paid parental leave
- $500 per year Wellness Reimbursement
Creating a culture you can thrive in:
- Flexible remote and hybrid work style arrangements
- Calm Fridays to encourage meeting & distraction free days
- Donation matching to support your favorite causes
- Employee resource groups
Supporting you financially through:
- Competitive mix of salary and stock options
- Employer sponsored 401(k) match
In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:
- Members Come First We are genuine member advocates.
- Move Fast to Change Lives We build with urgency and intention.
- Take Ownership We extend trust and hold ourselves accountable.
- Embrace Diverse Teams & Perspectives We find strength in the diversity of cultural backgrounds, ideas, and experiences.
- Science Will Win We will achieve impact by innovation and evidence based frameworks.
- Candor with Care We are open, honest and empathetic.
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.