Keep monthly premium billing accurate, timely, and client-ready.
About CVS Health
CVS Health is the nation’s leading health solutions company, serving millions across local pharmacies, digital platforms, and clinical care programs. With 300,000 colleagues dedicated to transforming healthcare, CVS Health focuses on delivering care that’s more connected, convenient, and compassionate. This role supports the Customer Care billing team by ensuring premium invoices are accurate, compliant, and delivered on schedule.
Schedule
- Full-time, 40 hours per week
- Remote position available in most U.S. locations
- Standard business hours, with flexibility to meet monthly billing cycles
Responsibilities
- Generate and distribute monthly premium invoices based on group specifications
- Review invoices for accuracy, reasonability, and required adjustments
- Investigate customer inquiries and billing discrepancies to ensure timely resolution
- Identify causes of billing variances and assist in monthly analysis
- Load new rates, codes, and group setup details in billing systems
- Support accurate import of billing data to accounts receivable/payable
- Process administrative claims related to monthly administrative invoices
- Complete additional projects assigned by management
Requirements
- 1+ year of Microsoft Excel and Outlook experience
- 6+ months of billing experience
- 6+ months of customer service experience in a healthcare environment
- Strong math competency (percentages, ratios, formulas, etc.)
- Effective written and verbal communication skills
- Strong teamwork and problem-solving abilities
Preferred Qualifications
- Background in Bookkeeping, Accounting, Finance, or related field
- Associate degree or higher
- Familiarity with healthcare billing processes and terminology
Benefits
- Competitive pay: $17.00–$34.15 per hour (dependent on experience and location)
- Comprehensive medical, dental, and vision options
- 401(k) with company match and employee stock purchase plan
- Paid time off, family leave, and flexible schedules
- No-cost wellness programs, financial coaching, and counseling
- Tuition assistance and career development resources
- Supportive work environment focused on employee wellbeing
CVS Health invests in your physical, emotional, and financial wellness so you can thrive at work and at home.
Happy Hunting,
~Two Chicks…