If you’ve got insurance billing experience and you’re the type who won’t let a claim sit there “pending” like it pays rent, this role is for you. You’ll work EMS claims after submission, chase down holds, denials, and payment issues, and keep things moving with payers and internal teams.
About Digitech
Digitech (part of the Sarnova family) provides billing and technology services for the EMS transport industry. Their cloud-based platform supports the full EMS revenue cycle, helping clients maximize collections while staying compliant and efficient.
Schedule
- 100% Remote (United States)
- Monday–Friday, standard business hours
- Team operates on Eastern Time
What You’ll Do
- Review claims on hold and identify what’s blocking release or payment
- Resolve pending, denied, or incorrectly paid claims by finding causes and pushing fixes through
- Locate deposit information for claims marked as “paid”
- Complete basic credentialing updates with insurance companies
- Review patient accounts with multiple transports to confirm correct coordination of benefits
- Manage correspondence tied to the EMS lockbox (denial EOBs, patient invoices, attorney requests, etc.)
- Call insurance carriers to obtain claim status, deposit info, and other needed details
- Handle additional tasks as assigned by management
What You Need
- Insurance billing experience and comfort working insurance claims
- Strong computer skills (Outlook, Word, Excel basics)
- Typing speed of at least 40 WPM
- Ability to handle high volume work with tight deadlines
- Calm, professional phone presence when dealing with payers
- Strong written and verbal communication
- Detail-oriented with accurate documentation habits
- Ability to organize, prioritize, and multitask consistently
Benefits
- Competitive salary (commensurate with experience)
- Comprehensive benefits package
- 401(k) plan
- Equal Opportunity Employer (EEO/M/F/Veterans/Disabled)
Take your shot while it’s open.
Happy Hunting,
~Two Chicks…