Help keep cash flowing for a fast-growing legal tech company from the comfort of your home. This remote Billing Associate role puts you at the center of high volume, complex billing for leading law firms and court reporting clients.
About Steno
Steno is a rapidly growing litigation and court reporting services company founded in 2018. They combine legal expertise with cutting-edge technology to modernize an outdated industry. The team is fully distributed, diverse, and focused on being highly reliable, constantly innovative, and relentlessly client centered.
Schedule
Full-time, remote role based in the United States.
Hourly, non-exempt position.
Must reside in Eastern or Central time zones.
Standard schedule is Monday through Friday, 9:30 a.m. to 6:00 p.m. EST or CST.
What You’ll Do
⦁ Manage complex billing issues, discrepancies, and escalations for high volume client accounts.
⦁ Review and process invoices with accuracy, ensuring timely and complete billing.
⦁ Identify and resolve inconsistencies between orders, provider rates, and billing information.
⦁ Monitor and respond to billing-related requests in Slack and other internal channels.
⦁ Partner with cross functional teams to refine billing workflows and recommend process improvements.
What You Need
⦁ At least 2 years of high volume billing and invoicing experience, including handling billing disputes.
⦁ Strong problem solving skills and a track record of improving processes or workflows.
⦁ Clear, professional communication skills for managing internal and external escalations.
⦁ Comfort working in a fast paced, detail heavy environment while staying organized and adaptable.
⦁ Proficiency with Mac and PC systems and tools such as Google Workspace, Slack, and Zendesk or similar platforms.
⦁ A customer first mindset that balances accurate billing with positive client relationships.
Benefits
⦁ Pay range of 24 to 27 dollars per hour, depending on experience.
⦁ Health, dental, and vision coverage with low cost plan options.
⦁ Wellness and mental health benefits that can be shared with family members.
⦁ Flexible paid time off so you can recharge and find balance.
⦁ Equity options so you share in the company’s growth and success.
⦁ Access to a company provided 401(k) account.
⦁ Home office setup support and a monthly stipend to cover internet and phone.
Roles like this tend to fill quickly, so if you meet the requirements, do not wait to throw your hat in the ring.
If you are a natural troubleshooter who loves untangling complex billing puzzles and you want to grow with a modern, remote first team, this role is built for you.
Happy Hunting,
~Two Chicks…