Billing Associate – Remote

If you like detail-heavy work, rules, and getting things “clean” in a system, this is a solid entry-level revenue-cycle/billing role. You’ll review and reprice bills using state/federal guidelines and client rules to help generate savings.

About One Call
One Call supports injured workers by helping them get the care they need when they need it. They’re a remote-first company built around core values like Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply.

Schedule
Full-time
Remote (United States)
Applications accepted on an ongoing basis (no deadline)

What You’ll Do

  • Review bills submitted by payors/channel partners in One Call’s retrospective program
  • Apply state and federal guidelines, fee schedules, and customer-specific rules to reprice bills for cost savings
  • Learn and stay current on billing protocols, regulations, and internal procedures
  • Research billing errors and initiate resolutions
  • Respond to internal and external customer inquiries in a timely way
  • Document processes for assigned tasks and keep documentation updated
  • Coordinate with internal departments to resolve discrepancies
  • Communicate with providers and claim professionals as needed to process bills accurately

What You Need

  • High school diploma or GED
  • Knowledge of billing rules/regulations (or willingness to learn quickly)
  • Strong customer service and professional communication skills
  • Solid computer navigation skills and Microsoft Office proficiency
  • Detail-oriented, organized, and able to handle multiple tasks
  • Able to work independently and in a team environment
  • Able to maintain confidentiality
  • Comfortable with a productivity-paced environment and moderate to significant workload pressure
  • Entry-level: typically less than 1 year of office and/or billing experience

Benefits

  • Pay range: $17.50 – $25.35/hour
  • Remote-first flexibility
  • Time off: 8 company holidays + 2 personal days + minimum 18 days PTO
  • Medical, dental, vision, pet insurance
  • 401(k) with matching
  • Company-paid life insurance and short/long-term disability
  • Colleague Assistance Program (counseling + financial services)
  • One Call Foundation support for unexpected hardships

Take a swing at it while it’s fresh and you’re in “apply mode.”

Happy Hunting,
~Two Chicks…

APPLY HERE.