Use your pharmacy knowledge and Spanish fluency to help patients access safe, effective, and affordable medication therapy—all from home.
About Outcomes Operating Inc
Outcomes Operating Inc is committed to delivering safe, effective, and affordable medication therapy management (MTM) services. Our team works closely with patients, prescribers, and payers to improve adherence, optimize therapy, and reduce medication costs.
Schedule
- Fully remote
- Minimum 10 hours/week between 8 AM–7 PM CST, Monday–Friday
- Schedule accommodates pharmacy school commitments
Responsibilities
Patient Care
- Deliver targeted interventions to optimize medication therapy and improve outcomes
- Monitor patient adherence, identify barriers, and recommend solutions
- Assist with cost-effective interventions such as formulary changes, therapeutic interchanges, and pill-splitting opportunities
- Respond to incoming patient calls, escalate as needed, and document interactions
- Update patient demographics, allergy, and medication records
Prescriber Outreach
- Contact prescribers to obtain responses to pharmacist recommendations
- Support resolution of medication therapy problems with the pharmacy team
- Document and submit claims for clinical interventions
Scheduling Support
- Contact patients to explain MTM program benefits
- Schedule Comprehensive Medication Review appointments for MTM pharmacists
General
- Deliver professional, empathetic, and prompt customer service
- Perform administrative and operational support tasks
- Meet productivity and performance expectations
Requirements
- Fluent in Spanish (written and spoken at healthcare competency level)
- Active pharmacy intern or technician license in state of residence (if required)
- Enrolled in a PharmD program (second year preferred)
- Minimum 1 year of outpatient pharmacy experience preferred
- Strong telephonic, listening, and interpersonal skills
- Ability to communicate complex information clearly to patients and healthcare professionals
- Skilled in conflict resolution, interviewing, and active listening
- Proficient with Microsoft Word, Excel, Outlook, and multiple databases
- Knowledge of HIPAA and CMS compliance requirements
- Self-motivated, organized, and detail-oriented
Compensation & Benefits
- Pay range: $18–$19/hour (based on location, skills, and experience)
- Potential for bonus, commission, and long-term incentives
- Eligible for medical, financial, and additional benefits depending on role level
If you’re passionate about patient care, fluent in Spanish, and eager to gain hands-on experience in MTM while continuing your PharmD studies, we want to hear from you.
Happy Hunting,
~Two Chicks…