If you’re fluent in English and Spanish and you know your way around healthcare scheduling, insurance verification, and patient questions, this role puts you on the front line of the patient experience. You’ll support scheduling and authorization workflows while delivering calm, confident service in a remote environment.
About Ensemble Health Partners
Ensemble Health Partners provides technology-enabled revenue cycle management solutions for health systems, hospitals, and physician groups. They focus on improving financial outcomes while keeping the patient experience human and meaningful.
Schedule
- Full-time
- Work at Home: Miami, FL
- Pay: $15.75–$20.90/hour (based on experience)
What You’ll Do
- Provide world-class customer service while supporting patient scheduling needs
- Verify benefits and support the insurance authorization process
- Work with admission, billing, payments, and denials concepts as needed
- Use medical terminology and/or CPT/procedure codes in context
- Navigate multiple systems and document accurately while multitasking
- Apply critical thinking to resolve questions and guide patients through next steps
What You Need
- Must be bilingual (English and Spanish)
- High School Diploma or GED (Associate’s preferred)
- 1–2 years of healthcare experience preferred
- Patient access experience with managed care/insurance preferred
- Call center experience preferred
- Strong communication skills (articulate, personable, dependable, confident)
- Intermediate Microsoft skills (Word, Excel, PowerPoint)
- Comfortable working across multiple systems and using dual screens
- CRCR required within 9 months of hire
Benefits
- Medical Insurance
- Vision Insurance
- Dental Insurance
- 401(k)
- Paid certifications
- Tuition reimbursement
- Paid time off and well-being programs
This role closes soon, so apply while it’s still active.
If you’re ready, bring your bilingual skills and patient-first energy to a team that keeps healthcare moving with care and efficiency.
Happy Hunting,
~Two Chicks…