Bilingual Scheduling Center Agent – Remote

Help patients access dental care from the comfort of your home. If you’re bilingual, patient-focused, and comfortable handling high-volume calls, this role lets you make a real impact every day.

About Aspen Dental

Aspen Dental supports more than 1,000 locations nationwide with a mission to break down barriers to care. Their focus is affordability, transparency, and easy access to dental services. They offer growth opportunities, long-term career paths, and a supportive virtual environment.

Schedule

  • Fully remote
  • Full-time and part-time shifts available
  • Includes evening and weekend availability
  • Virtual training provided

What You’ll Do

  • Schedule appointments and serve as the first point of contact for new patients
  • Answer inbound calls in a high-volume environment with compassion and professionalism
  • Listen actively to understand patient needs and use trained service techniques to set appointments
  • Support call center goals for appointment acceptance and patient care
  • Complete additional tasks assigned by leadership

What You Need

  • High school diploma or equivalent
  • Professional fluency in English and Spanish
  • 1+ year of customer service experience (call center preferred)
  • Strong communication skills and ability to speak clearly
  • Comfort working in a fast-paced, goal-driven environment
  • Tech-savvy with ability to navigate digital tools efficiently
  • Hardwired internet connection: minimum 100 Mbps download / 10 Mbps upload
  • Quiet, private, HIPAA-compliant workspace

Benefits

  • $17/hour plus monthly performance bonuses
  • Pay increases at 90 and 180 days
  • Health, dental, and vision insurance
  • Paid time off
  • 401(k) with company match
  • Multiple shift options to support work-life balance

This role is ideal for someone who thrives on helping others and wants long-term career growth in a supportive remote environment.

Ready to join a team that helps patients feel seen, heard, and cared for?

Happy Hunting,
~Two Chicks…

APPLY HERE