Help underserved communities access care by coordinating patient referrals and ensuring smooth scheduling, insurance navigation, and timely communication.
About Pair Team
Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care. Through partnerships with shelters, food pantries, and community-based organizations, we provide whole-person care and expand access using our data-driven platform, Arc.
Schedule
- Full-time, 100% remote (U.S.-based)
- Must work PST hours (9:00 AM–5:30 PM PST)
- Equivalent shifts: MT 10:00–6:30, CT 11:00–7:30, EST 12:00–8:30
What You’ll Do
- Process, track, and coordinate patient referrals.
- Schedule PCP and specialist appointments, including follow-ups.
- Verify patient insurance coverage and prior authorization requirements.
- Communicate with pharmacies regarding prescriptions and pickups.
- Assist with non-urgent follow-up and information collection.
- Collaborate with care teams, providers, and health plans to support patient advocacy.
What You Need
- 1+ year of healthcare operations or backend support experience.
- Bilingual English/Spanish (professional fluency required).
- Experience coordinating referrals and navigating insurance processes.
- Strong technical skills; comfortable using multiple platforms.
- Reliable, results-driven, and adaptable in fast-paced settings.
- HIPAA-compliant home workspace with stable internet.
- Authorized to work in the U.S.
Benefits
- $22–$23/hour based on experience
- Comprehensive health, dental, and vision coverage
- 401(k) plan
- Flexible vacation policy
- Company-provided laptop, monitor, and equipment
- $100/month work-from-home stipend
- Mileage/gas reimbursement for on-site needs (if applicable)
- Growth opportunities and career progression support
Make an impact helping underserved communities get the care they deserve.
Take the next step and apply today.
Happy Hunting,
~Two Chicks…