This is a CDC-facing clinical support role: you’ll answer complex health and disease prevention questions from clinicians, educators, and government partners, especially during outbreaks, disasters, and other fast-moving public health moments. You’ll provide accurate, polished responses in English and Spanish, document every inquiry, and follow strict QA standards.
About Maximus (CDC Team)
Maximus supports CDC-facing information and response operations, helping route, research, and resolve health-related inquiries with speed, accuracy, and professionalism—especially when current events drive spikes in public health questions.
Schedule
- Full-time, remote (Continental U.S. only)
- Temporary / limited-service through August 31, 2026
- Must work 8:00am–4:30pm ET and/or 11:30am–8:00pm ET, Monday–Friday
- Occasional weekend/holiday availability required based on business needs
- Required two-week training: 8:00am–4:30pm ET, Monday–Friday
- Home office + equipment requirements apply (see below)
What You’ll Do
- Provide advanced clinical responses (verbal and written) to health-related inquiries
- Serve as medical subject matter support for CDC topics handled by CDC–INFO (examples listed: HIV/AIDS, immunizations, environmental health, NIOSH, TB, stats)
- Respond to inquiries driven by current events (foodborne outbreaks, natural disasters, national emergencies)
- Perform advanced database and internet research to locate accurate, defensible info fast
- Document all inquiries thoroughly and consistently
- Produce reports, correspondence, and written summaries with strong professional tone
- Follow quality assurance measures and contribute to special projects as assigned
What You Need
- Bachelor’s Degree in Nursing + active RN license (required)
- Bilingual English/Spanish fluency (speak and read both clearly and professionally)
- Background in medical/scientific/public health work; familiarity with CDC-related topics
- Strong listening, comprehension, writing, and customer service skills
- Comfortable working independently, juggling multiple inquiries, and meeting QA standards
- Solid internet research skills + working knowledge of Microsoft Office
- Ability to commit to the required schedule and the two-week training window
Home Office Requirements
- Personal computer/laptop required (no Chromebooks/tablets/notebooks)
- OS required: Windows 10/11 or Mac Big Sur (11.0.1+), Catalina (10.15), Monterey (12.3)
- Internet: 25 Mbps+ (or 50 Mbps for shared connectivity) + 5 Mbps upload minimum
- Ethernet (Cat5/6) connection to router required
- Private, secure workspace + adequate power source
- Must permanently reside in the Continental U.S.
Pay
- Prevailing wage by location (varies)
- Range listed: $34.85–$68.55/hr
This one’s a legit clinical role with real-time pressure. If somebody isn’t comfortable writing crisp, accurate answers while the world is on fire (outbreaks, emergencies), it’ll eat them alive.
Happy Hunting,
~Two Chicks…