Be the link between patients, providers, and insurers—ensuring smooth benefit verification and a positive care experience.
About CVS Health
CVS Health is the nation’s leading health solutions company, reaching millions of Americans through a local presence, digital channels, and 300,000+ colleagues. Through Coram, our infusion care division, we provide in-home specialty therapies and personalized patient support. We’re building a world of health that’s more connected, convenient, and compassionate.
Schedule
- Remote (Illinois-based)
- Full-time, 40 hours per week
- Standard business hours (with some flexibility as needed)
Responsibilities
- Verify patient insurance coverage and complete benefit verification reviews.
- Obtain prior authorization information for specialty medications and home infusion services.
- Coordinate with Patient Intake Coordinators to process new and existing patient accounts.
- Investigate insurance coverage types (pharmacy, medical, per diem) to assess patient eligibility.
- Communicate with medical professionals, insurance carriers, and patients to resolve inquiries.
- Document all data accurately in ACIS and ensure compliance with company policies and best practices.
- Assist peers with escalated cases and contribute to process improvements.
Requirements
- High school diploma or GED required.
- Experience verifying benefits with insurance companies.
- Proficiency in Microsoft Office (Outlook, Word).
- Strong data entry skills.
Preferred
- Experience in home infusion, durable medical equipment (DME), or healthcare environments.
- Prior healthcare or insurance industry experience.
Compensation & Benefits
- Pay range: $17.00 – $31.30 per hour (based on experience, education, and geography).
- Eligible for CVS Health bonus, commission, or short-term incentive programs.
- Affordable medical, dental, and vision plans.
- 401(k) with company match and employee stock purchase plan.
- Paid time off, flexible work schedules, and family leave options.
- Programs supporting wellness, financial coaching, tuition assistance, and retiree medical access.
Join CVS Health and Coram in making healthcare more connected, compassionate, and patient-focused.
Happy Hunting,
~Two Chicks…