Join a mission-driven team that’s transforming healthcare from the inside out. Prompt Therapy Solutions is hiring a Benefits Verification & Authorization Specialist to ensure patients receive seamless care by verifying insurance coverage, obtaining pre-authorizations, and supporting an efficient revenue cycle—all while helping revolutionize the therapy tech space.
About Prompt
Prompt is the fastest-growing company in the rehab therapy EMR market, delivering modern, automated software solutions that simplify healthcare administration. By digitizing and streamlining outdated workflows, Prompt empowers clinics to treat more patients, reduce waste, and improve care outcomes. The company’s mission is to fix healthcare’s most persistent challenges with smart, purpose-driven innovation.
Schedule
Full-time, fully remote position.
Pay Range: $22 – $28 per hour
What You’ll Do
- Verify insurance eligibility, coverage, and benefits for new and returning patients.
- Identify and calculate patient responsibilities such as copays, coinsurance, and deductibles.
- Obtain and track required authorizations from payers for treatments, procedures, and medications.
- Accurately document verification and authorization details in the system.
- Partner with scheduling, billing, and AR teams to maintain clean workflows.
- Communicate with providers and payers to resolve authorization questions and delays.
- Escalate issues and identify patterns in payer denials or process inefficiencies.
- Support denial prevention through proactive verification and compliance with payer requirements.
What You Need
- High school diploma or GED (Associate’s or Bachelor’s degree preferred).
- 1–2 years of experience in benefits verification, prior authorization, or medical insurance.
- Familiarity with commercial and government payer guidelines and healthcare terminology.
- Strong attention to detail, organization, and communication skills.
- Proficiency with RCM systems, EMRs, and payer authorization portals.
- Understanding of denial management and appeals processes.
Perks & Benefits
- Competitive salary and potential equity for high performers.
- Fully remote or hybrid work flexibility.
- Flexible PTO and company-paid holidays.
- Medical, dental, and vision insurance.
- Paid family and medical leave.
- Life and disability coverage.
- 401(k) with company match.
- Fitness class credits and discounted pet insurance.
- Recovery suite at HQ (cold plunge, sauna, and shower).
Join a fast-paced, forward-thinking team helping healthcare providers spend less time on paperwork and more time improving lives.
Happy Hunting,
~Two Chicks…