Benefits Verification Specialist – Remote

Want to play a key role in preventing claim denials and ensuring a smooth patient experience? Prompt is hiring a Benefits Verification and Authorization (BV&A) Specialist to join their revenue cycle team in a fully remote role.

About Prompt
Prompt is the fastest-growing company in the therapy EMR space, transforming healthcare with modern, automated software for rehab therapy organizations. By solving some of the industry’s toughest challenges, Prompt helps providers treat more patients, deliver better care, and reduce environmental waste—all while setting a new standard in healthcare technology.

Schedule

  • Full-time, remote role
  • Smart-work culture with flexible approach

What You’ll Do

  • Verify patient insurance coverage, eligibility, and benefits before services
  • Determine patient responsibility for copays, deductibles, and coinsurance
  • Obtain prior authorizations from payers for procedures and treatments
  • Accurately document verification and authorization details in the system
  • Collaborate with scheduling, billing, and AR teams to maintain accurate workflows
  • Communicate with providers and payers regarding authorization status
  • Track and follow up on pending authorizations to prevent delays
  • Identify and escalate trends in benefit or authorization issues
  • Support denial prevention by ensuring payer requirements are met up front

What You Need

  • High school diploma or equivalent (Associate or Bachelor’s degree preferred)
  • 1–2 years of experience in benefit verification, prior authorization, or medical insurance
  • Knowledge of commercial and government payers, insurance policies, and healthcare terminology
  • Strong organizational skills and attention to detail
  • Excellent communication skills across patients, providers, and payers
  • Familiarity with RCM systems, EMRs, and payer authorization portals
  • Understanding of denial management and insurance appeal processes

Benefits

  • Pay: $22.00 – $28.00 per hour
  • Competitive salaries with potential equity for strong performers
  • Remote/hybrid environment
  • Flexible PTO and company-sponsored lunches
  • Company-paid disability, life insurance, and family/medical leave
  • Medical, dental, and vision insurance
  • 401(k) plan, FSA/DCA, and commuter benefits
  • Discounted pet insurance
  • Wellness perks: fitness credits, recovery suite at HQ (cold plunge, sauna, shower)

Join Prompt and help providers deliver care more efficiently while ensuring patients have a seamless financial journey.

Happy Hunting,
~Two Chicks…

APPLY HERE