Support patients and providers by ensuring smooth insurance verification and authorization workflows. Join a fast-growing healthcare tech company making a positive impact in rehab therapy.
About Prompt Therapy Solutions
Prompt is transforming healthcare with modern, automated software built for outpatient rehab therapy. As the fastest-growing platform in the EMR space, we help clinics improve patient outcomes, reduce waste, and streamline operations. Our team is full of talented people passionate about solving some of healthcare’s toughest challenges.
Schedule
- Full-time
- 100% Remote (hybrid option available)
- Flexible, output-driven environment
What You’ll Do
- Verify insurance eligibility, coverage, and benefits before services
- Obtain prior authorizations from payers for services, procedures, and medications
- Document benefit and authorization details in system records
- Collaborate with scheduling, billing, and AR teams to support revenue cycle accuracy
- Communicate with providers and payers regarding authorization status
- Monitor and follow up on pending authorizations to prevent delays
- Identify trends and escalate recurring benefit or authorization issues
- Support denial prevention by meeting payer requirements upfront
What You Need
- High school diploma or equivalent (Associate’s/Bachelor’s preferred)
- 1–2 years of experience in benefit verification, insurance, or prior authorization
- Familiarity with commercial and government payers and healthcare terminology
- Strong organizational skills and attention to detail
- Excellent communication skills across patients, providers, and payers
- Experience with RCM systems and EMRs
- Knowledge of payer portals, denial management, and appeals processes
Benefits
- $22 – $28 per hour
- Remote/hybrid environment
- Potential equity opportunities
- Flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability, life insurance, and family/medical leave
- 401k
- FSA/DCA and commuter benefits
- Discounted pet insurance
- Wellness perks: fitness credits, recovery suite with cold plunge & sauna
- Company-wide sponsored lunches
This role is key to helping patients receive care without financial delays while strengthening provider workflows.
Be part of a company transforming how rehab therapy delivers better care.
Happy Hunting,
~Two Chicks…