CVS Health is reimagining healthcare delivery—making it more connected, convenient, and compassionate. Join our team of 300,000+ purpose-driven colleagues who are committed to helping people live healthier lives.
About the Role
Coram, a CVS Health company, is hiring a Benefits Verification Representative. In this role, you’ll partner with Patient Intake Coordinators and insurance providers to verify coverage for in-home enteral therapy patients. You’ll be a vital link between patients, healthcare providers, and insurers—ensuring accurate, timely benefit verification and prior authorization so patients receive the care they need.
This is a remote position with opportunities for growth.
What You’ll Do
- Verify insurance coverage and complete benefit verification reviews.
- Obtain prior authorization information for new and existing patients.
- Coordinate closely with Patient Intake Coordinators.
- Communicate with insurance companies and healthcare providers.
- Enter and maintain accurate records in ACIS.
- Provide information about enteral home infusion services.
- Assist less experienced teammates with processes and reviews.
- Adhere to compliance regulations, policies, and best practices.
Required Qualifications
- 1+ year of customer service or call center experience.
- Strong data entry skills.
- Basic knowledge of Microsoft Office (Outlook, Word).
- High School Diploma or GED.
Preferred Qualifications
- Experience in healthcare, home infusion, or durable medical equipment (DME).
- Background in verifying insurance benefits.
- Familiarity with government and patient assistance programs.
Compensation & Schedule
- Full-time | 40 hours per week
- Pay range: $17.00 – $31.30 per hour (based on experience, skills, and location).
- Eligible for CVS Health bonus, commission, or short-term incentive programs.
Benefits
CVS Health offers a comprehensive package designed to support you and your family, including:
- Medical, dental, and vision coverage starting the first month after hire.
- 401(k) with company match + employee stock purchase plan.
- Paid time off, flexible schedules, and family leave options.
- Tuition assistance and career development programs.
- Free wellness programs, including screenings and counseling.
- Retail discounts at CVS stores nationwide.
Why Join CVS Health?
At CVS Health, you’ll be part of a team that values diversity, compassion, and innovation. We’re committed to fostering an inclusive workplace where everyone feels valued and has room to grow.
Happy Hunting,
~Two Chicks…