Support outpatient rehab clinics by verifying insurance benefits, securing authorizations, and preventing claim denials before they happen. This role is built for someone who thrives in details, communicates clearly, and knows how to keep the revenue cycle running smoothly.
About Prompt Therapy Solutions
Prompt develops modern software that transforms how rehab therapy practices operate, helping clinics reduce paperwork, improve care, and scale efficiently. As the fastest-growing platform in the therapy EMR space, Prompt tackles long-standing healthcare challenges with automation, innovation, and a team of highly skilled professionals. Their work directly supports better patient outcomes and a cleaner, more sustainable workflow for clinics.
Schedule
- Full-time
- Fully remote (U.S.)
- Collaborative role across RCM, scheduling, and clinical operations teams
What You’ll Do
- Verify insurance coverage, eligibility, and benefits before services
- Determine patient responsibility for copays, deductibles, and coinsurance
- Obtain prior authorizations for services, procedures, and medications
- Document all verification and authorization details accurately
- Communicate with patients, providers, and payers on authorization requirements and updates
- Collaborate with scheduling, billing, and A/R teams to ensure clean workflows
- Track pending authorizations and follow up to avoid delays
- Escalate patterns in delays or recurring payer issues
- Support denial prevention through proactive, accurate front-end checks
What You Need
- High school diploma or equivalent (Associate or Bachelor’s preferred)
- 1–2 years of experience in benefits verification, medical insurance, or prior authorization
- Strong understanding of commercial and government payers
- Excellent attention to detail and organization
- Strong communication skills with the ability to work across teams
- Experience with EMRs and revenue cycle management systems
- Familiarity with payer authorization portals and workflows
- Knowledge of denial management and appeal processes
Benefits
- Competitive hourly range ($22.00–$28.00)
- Remote/hybrid environment
- Potential equity for high performers
- Flexible PTO
- Company-paid disability and life insurance
- Paid family and medical leave
- Medical, dental, and vision coverage
- Discounted pet insurance
- FSA/DCA and commuter benefits
- 401(k)
- Fitness class credits and wellness perks
- HQ recovery suite (cold plunge, sauna, shower)
Help clinics deliver care without delay by ensuring every patient’s benefits and authorizations are handled with precision.
Own the front end of the revenue cycle and make a real impact on patient access and clinic success.
Happy Hunting,
~Two Chicks…