Play a critical role in supporting patients and providers by ensuring insurance benefits and authorizations are accurate and complete. This position helps prevent claim denials and creates a smoother financial journey for patients in rehab therapy.
About Prompt
Prompt is revolutionizing healthcare with modern, automated software designed for rehab therapy businesses, their teams, and patients. As the fastest-growing company in the therapy EMR space, we’re solving persistent industry challenges while reducing waste and improving care. Our mission-driven culture values innovation, smart work, and positive impact.
Schedule
- Full-time, remote position
- Flexible work environment with occasional hybrid opportunities
What You’ll Do
- Verify patient insurance eligibility, coverage, and benefits prior to services
- Obtain required prior authorizations from payers for services, procedures, or medications
- Document benefit and authorization details accurately in the system
- Collaborate with scheduling, billing, and AR teams for smooth workflows
- Communicate with providers and payers regarding authorization status
- Monitor and track pending authorizations to prevent delays
- Support denial prevention efforts by meeting payer requirements upfront
What You Need
- High school diploma or equivalent (Associate or Bachelor’s degree preferred)
- 1–2 years of experience in benefits verification, medical insurance, or prior authorization
- Strong knowledge of commercial and government payers and healthcare terminology
- Familiarity with RCM systems, EMRs, and payer authorization portals
- Excellent organizational skills, attention to detail, and communication abilities
Benefits
- $22–$28 per hour, based on experience
- Medical, dental, and vision insurance
- Company-paid disability, life insurance, and family/medical leave
- 401(k) with company match
- Flexible PTO plus sponsored lunches and wellness perks
- Recovery suite at HQ with sauna and cold plunge (for hybrid staff)
- Pet insurance, commuter benefits, FSA/DCA options
- Potential equity compensation for outstanding performance
This is your chance to join a fast-growing healthcare tech company making a real impact.
Step into a role where your attention to detail supports better patient care.
Happy Hunting,
~Two Chicks…