Ensure patients receive timely care by verifying insurance benefits and securing necessary authorizations. This role is a key part of the revenue cycle, helping prevent claim denials and supporting a smooth financial journey for patients and providers.
About Prompt
Prompt is transforming healthcare with modern, automated software built for rehab therapy businesses, their teams, and the patients they serve. As the fastest-growing company in the therapy EMR space, we’re solving some of healthcare’s most persistent challenges while reducing environmental waste and improving patient care. Our team of proven, passionate professionals is building the future of healthcare technology.
Schedule
- Full-time remote role (hybrid flexibility available depending on location)
- Smart-work culture with flexibility—focused on efficiency over long hours
What You’ll Do
- Verify patient insurance eligibility, coverage, and benefits
- Determine patient responsibility for copays, deductibles, and coinsurance
- Obtain required prior authorizations for services, procedures, or medications
- Accurately document benefit and authorization details in the system
- Communicate clearly with providers and payers on authorization status
- Monitor pending authorizations and follow up to prevent delays
- Identify trends in benefit or authorization issues and escalate as needed
- Collaborate with scheduling, billing, and AR teams to ensure accuracy
- Support denial prevention efforts by meeting payer requirements upfront
What You Need
- High school diploma or equivalent (Associate or Bachelor’s degree preferred)
- 1–2 years of experience in benefits verification, medical insurance, or prior authorization
- Strong knowledge of commercial and government payers and healthcare terminology
- Experience with RCM systems, EMRs, and payer authorization portals
- Familiarity with denial management and insurance appeals
- Excellent organizational skills, attention to detail, and communication abilities
Benefits
- Pay range: $22.00 – $28.00 per hour
- Competitive salary with potential equity for top performers
- Remote/hybrid environment with flexible PTO
- Medical, dental, and vision insurance
- Company-paid disability, life insurance, and family/medical leave
- 401(k) plan, FSA/DCA, and commuter benefits
- Discounted pet insurance
- Wellness perks including gym/fitness credits and recovery suite at HQ (cold plunge, sauna, and shower)
- Company-wide sponsored lunches
Make an impact by ensuring patients can access the care they need without delay—apply today.
Use your insurance expertise to power healthcare that works smarter for everyone.
Happy Hunting,
~Two Chicks…