Keep care moving and claims clean. You’ll verify eligibility, secure authorizations, and set providers up for faster, denial-free reimbursement—while guiding patients through what they owe with clarity and empathy.
About Prompt
Prompt builds modern software for outpatient rehab therapy, helping clinics deliver better care with automated, compliant workflows. As the fastest-growing platform in therapy EMR, Prompt pairs smart tools with a mission: fewer denials, less paperwork, more patients helped.
Schedule
- Full-time
- Fully remote (U.S.)
- Department: PROMPT RCM
- Compensation: $22.00–$28.00 per hour
What You’ll Do
- Verify insurance eligibility/benefits before services
- Determine patient responsibility (copays, deductibles, coinsurance)
- Obtain and track prior authorizations; follow up to prevent delays
- Document BV&A details accurately in the system/EMR
- Coordinate with Scheduling, Billing, and A/R to keep workflows aligned
- Communicate status and requirements clearly to providers and payers
- Spot trends in benefit issues or auth slowdowns and escalate early
- Support denial prevention by meeting payer rules up front
What You Need
- High school diploma or equivalent (Associate/Bachelor’s preferred)
- 1–2 years in benefits verification, medical insurance, or prior auth
- Working knowledge of commercial & government payers and healthcare terms
- Experience with RCM systems/EMRs and payer authorization portals
- Strong attention to detail, organization, and follow-through
- Clear communicator comfortable working with patients, providers, and payers
- Familiarity with denial management and appeals processes
Benefits
- Competitive salary with potential equity for standout performance
- Remote/hybrid flexibility; flexible PTO
- Medical, dental, vision; company-paid disability & life; paid family/medical leave
- 401(k), FSA/DCA, commuter benefits; discounted pet insurance
- Wellness perks (fitness credits; HQ recovery suite: cold plunge, sauna, shower)
- Company-wide sponsored lunches; inclusive, growth-minded culture
Hiring is active—get your application in while interviews are open.
Help clinics prevent denials and patients start care on time.
Happy Hunting,
~Two Chicks…