Support employees with benefit administration during the busiest season of the year—gain Workday system experience while helping employees navigate critical benefits decisions.
About OneSource Virtual
Founded in 2008, OneSource Virtual (OSV) helps over 1,000 Workday customers transform HR, payroll, and finance with Business-Process-as-a-Service (BPaaS) solutions. Headquartered in Dallas, TX, OSV delivers expert services, innovative technology, and a values-driven culture that rewards fresh thinking and collaboration.
Contract Details
- Seasonal role: Starting August/September through at least December
- Schedule: Must be flexible between 7:00am – 7:00pm Central Time, Monday–Friday
- Remote: US-based only
- Bilingual candidates (Spanish/French) strongly preferred
What You’ll Do
- Provide professional, timely service to internal and external customers
- Process benefit-related changes (life events, address updates, etc.)
- Resolve benefit administration service issues with staff and vendors
- Counsel employees on benefit programs, eligibility, premiums, and procedures
- Perform monthly reconciliation of carrier invoices for customer reporting
What You Need
- Education: Bachelor’s degree preferred
- Experience:
- 2–5 years of benefits administration experience
- Customer service background required
- Knowledge of group health and life insurance, Section 125, ERISA, COBRA
- Skills:
- Professional communication—phone, email, in-person
- Analytical, research, and follow-up abilities
- Ability to multitask in a fast-paced, confidential environment
- Proficiency with Microsoft Office, Outlook, and HRIS systems
- Preferred: Bilingual in Spanish or French
Why Join OSV
- Gain hands-on Workday and benefit administration experience
- Work in a collaborative, supportive, and innovative culture
- Contribute to a fast-growing, values-based organization
- Opportunity for seasonal role with potential future openings
This is a great opportunity for benefits professionals who enjoy fast-paced call center work and want to leverage their expertise during peak enrollment season.
Happy Hunting,
~Two Chicks…