If you’re nasty with Excel and you actually enjoy cleaning up messy enrollment data, this role is a strong fit. You’ll support benefits operations by processing applications, validating data, resolving discrepancies, and keeping reconciliations accurate across systems like Workday and Cobrapoint.
About OneSource Virtual (OSV)
OneSource Virtual is a Workday-exclusive BPaaS provider supporting HR, payroll, and finance for over 1,000 Workday customers. Their Benefits Services teams support benefit administration, reconciliation, and COBRA/direct bill services using Workday and Cobrapoint technology.
Schedule
- Full-time
- Remote (U.S.)
- Flexible hours (extra hours as needed)
What You’ll Do
- Support internal and external Benefits Services customers using Workday and Cobrapoint
- Assist leadership and specialists with tracking benefits information using data processing tools
- Process member applications by reviewing data for deficiencies
- Assign codes to data and establish data entry priorities
- Resolve discrepancies using department policies and procedures
- Verify entered data by reviewing, correcting, and updating records
- Support regulatory submissions and reply transactions
- Maintain files of enrollment forms and related documentation
- Work independently and collaboratively while handling sensitive, confidential information
What You Need
- High school diploma (required)
- 2–3 years of customer service or related experience and/or training
- Data entry proficiency
- High working knowledge of Excel processes and tools
- Ability to build and improve tools within Excel and use existing tools effectively
- Strong communication skills (phone, email, in-person)
- Professionalism, reliability, and punctuality
- Strong analytical, research, and follow-up skills
- Ability to multitask and stay effective in a fast-paced environment
- Positive attitude and willingness to adapt
Benefits
- Not listed in the posting (OSV notes values-based culture, professional development, and upward mobility)
If your Excel game is strong and you’re the type who can spot a discrepancy before it becomes a problem, this is a clean remote role with transferable benefits ops experience.
Reconcile the data. Fix the gaps. Keep benefits accurate.
Happy Hunting,
~Two Chicks…