Symetra is seeking a Benefits Claims Coordinator to support data entry, analysis, and claims coordination across the Stop Loss Claims Department. In this role, you’ll collaborate with Account Managers, Examiners, and Medical Risk Consultants while ensuring accuracy and timely processing of claims and reports.
About Symetra
Symetra is a national financial services company dedicated to helping people achieve financial freedom. Guided by the principles of Value, Transparency, and Sustainability, we provide products and services that stand the test of time. As a remote-first organization, we’re committed to inclusion, collaboration, and creating a culture where every employee has opportunities to thrive.
Schedule
- Full-time, remote role
- Flexible telecommuting options
- Standard Monday–Friday schedule
Responsibilities
- Review, prioritize, and enter claim requests, notices, and reports into claims systems.
- Ensure accurate documentation and update journal notes for policy terms and data received.
- Collaborate with Examiners and Account Managers to align on reporting types, delivery frequency, and claim information flow.
- Identify, organize, and prioritize documents such as stop loss claims, high-dollar notices, and aggregate reports.
- Maintain organized electronic filing systems and manage secure site access for monthly reporting.
- Assist with year-end reconciliations, stale check investigations, and refund processing.
- Research reimbursement issues, prepare logs, and resolve routine administrative questions.
- Support special projects and assignments as needed.
Requirements
- High school diploma required.
- 3–5 years of cumulative, relevant experience preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Strong data entry skills and computer proficiency.
- Excellent written and verbal communication skills.
- High attention to detail with ability to shift priorities quickly.
- Ability to collaborate across teams and adjust to change.
- Background in reinsurance or medical claims is a plus.
Compensation & Benefits
- $22.00 – $32.95/hour, plus eligibility for annual bonus programs
- 401(k) with immediate vesting and company match up to 6%
- Generous paid time off (vacation, sick time, flex days, and 10 holidays)
- Health, dental, vision, and wellness programs
- Paid volunteer time with company matching for charitable giving
- Remote-work expense reimbursement ($500 setup allowance + $60 monthly stipend)
At Symetra, we empower inclusion and celebrate diverse experiences, perspectives, and identities. Join us in creating a world where more people have access to financial freedom.
Happy Hunting,
~Two Chicks…