Employer: Paycor
Job Summary
- The Balance Entry Specialist position is responsible for completing historical payroll data transfers for all new clients onboarding with Paycor to ensure the completion and accuracy of the Paycor clients’ tax setup at the client level during the implementation process.
- The Balance Entry Specialist is responsible for identifying quality issues and data discrepancies regarding tax treatment of earnings, deductions and employer memo codes as well as tax liability vs. deposits based on historical detail.
- The Balance Entry Specialist will communicate these concerns with the Implementation teams on an ongoing basis. Other key responsibilities include data file manipulation, data extraction from prior provider systems and transfers as well as problem-solving assignments.
Essential Duties and Responsibilities
- Ensure accurate collection of required documentation for Client level historical payroll data*
- When necessary, extract data from Clients’ current payroll systems in the form of standard and/or custom reports
- Ensure all payroll data is recorded, balanced, and reconciled to the Client level support*
- Troubleshoot potential tax mistreatments of earnings and deduction types. Communicate results as required*
- Educate Implementation Consulting team on acceptable historical documentation, tax impounds, and on-going concerns regarding Clients’ data*
- Document all changes, concerns, and communications with Client or Implementation team during tax balancing using appropriate systems and/or processes *
- Provide backup assistance to other tax department team associates as needed
- Other duties as assigned
*Indicates essential job functions.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.
- Must be eligible to work in the U.S. without sponsorship
- Four-year degree or equivalent education and work experience preferred.
- Knowledge of federal/state/local revenue and unemployment filing requirements preferred.
- 1 or more years of customer support experience; prior tax experience a plus.
- Experience with advanced Excel formulas including VLOOKUP, SUMIFS, CONCATENATE and Pivot Tables preferred.
- Experience providing world-class service, and ability to learn new systems and/or enhanced functionality within an existing system.
- Ability to effectively solve problems by balancing detailed questions with creative solutions.
- Demonstrated success with establishing and maintaining positive working relationships with clients and peers across multiple departments.
- Strong interpersonal, verbal and written communication skills.
- Effective organizational skills proven in a fast-paced, service-oriented position.
- Must be able to work overtime as needed.
Join our team to make a difference in people’s lives, every day. We empower our clients to spend less time on administrative tasks and more time developing their teams. We rally around our colleagues and succeed together. And we support and give back to our communities. Together, we can make a difference.