Description and Requirements
ACCENTURE’s Flexible Workforce solves clients’ toughest challenges by providing cross-industry expertise, unmatched innovation, World-class tech and talent. We help bring it all together to deliver tangible business outcomes for our clients with contractors and our extended workforce opportunities. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work for and Diversity Inc’s Top 50 Companies for Diversity lists. And that’s just the beginning. Now is the perfect time for you to consider opportunities through our Flexible Workforce.
What’s In It For You:
- Collaborate with a diverse network of people
- Actively deliver innovative solutions for Accenture’s clients
- Apply your skills and experience to help drive business transformation
- Work locally or remotely, significantly reducing or eliminating the demands to travel
Project Description:
The NA Background Check Processor supports the North America Recruitment Services Delivery areas for process and compliance for At Hire Background Checks.
Responsibilities:
- Review and manage background checks with prompt attention and resolution
- Provide a high level of customer service and partnership with candidates and Employee Relations
- Work autonomously to resolve issues and lessen unnecessary hand offs
- Help candidates through the background check process from beginning to end answering questions and addressing concerns.
- Ensure client human resources policies are consistently interpreted and implemented
- Perform information searches, analyze data based on research objectives and present information in appropriate format to best represent findings
- Streamline execution of background check tasks for increased efficiency and successful completion
Basic Qualifications:
- Minimum 1 year of customer service experience
- trong communications skills both written and verbal English
Bonus Points If You Have:
- Experience facilitating the Background Check process for New Hires and Client Specific resources
- ·         Strong documentation experience
- ·         Excellent solutioning ability
- ·         Ability to work throughout of scope issues and interact with various levels of the organization
- ·         Detail oriented with strong follow through
- ·         Must be a team player
- ·         Responsible and accurate with the completion of received tasks
- ·         Resolve urgent matters and work under pressure
- Reliable, proactive approach to entrusted tasks