Work from the comfort of home while helping patients access the medications they need.
About BroadPath
BroadPath is a leader in remote healthcare services, building strong connected teams with transparency, authenticity, and collaboration. We specialize in healthcare operations support, helping providers, members, and partners with solutions that improve access, efficiency, and patient outcomes. Our culture thrives on connection and on-camera collaboration, creating an engaged and supportive environment for every team member.
Schedule
- Remote (U.S.-based)
- Full-time position
- Must be available for required training with 100% attendance during the first 60 days
What You’ll Do
- Verify eligibility and coverage for prescribed medications
- Assist callers when medications are not covered, including building prior authorizations
- Provide updates on authorization status to members and providers
- Review medication inquiries and follow up with healthcare providers
- Accurately interpret provider documentation and enter data into the database
- Manage multiple priorities with excellent communication and attention to detail
What You Need
- 1+ years of healthcare, claims, or medical administrative experience
- 2+ years of customer service or call center experience
- 1+ years of recent continuous employment with a previous employer
- Knowledge of medical and healthcare terminology
- Strong computer/data entry skills; proficient in Microsoft Office
- High school diploma or equivalent required
- Reliable hardwired internet (minimum 25mbps download / 10mbps upload)
- Must provide your own 19″ monitor or larger with VGA/HDMI, USB wired mouse, ethernet cable, and wired keyboard
- Excellent verbal and written communication skills
Preferred
- Prior experience managing or processing medication prior authorizations
Benefits
- Competitive compensation based on experience and location
- Supportive, engaged remote culture with on-camera collaboration
- Equal opportunity employer with strong diversity and inclusion values
- Growth opportunities within a leader in healthcare operations
BroadPath celebrates diversity and is committed to an inclusive environment where all employees feel valued and empowered.
Join a team where your expertise makes a direct impact on patient care and access to life-changing medications. Apply today!
Happy Hunting,
~Two Chicks…