Help the world’s leading brands design and execute smarter digital campaigns. Airship is hiring an Associate Campaign Specialist to support global clients with multi-channel engagement strategies across email, SMS, apps, and web.
About Airship
Airship partners with brands like Alaska Airlines, BBC, and The Home Depot to deliver unified customer experiences across a fragmented digital landscape. Our no-code, AI-powered platform makes it easy for growth teams to test, personalize, and orchestrate campaigns that boost loyalty and revenue.
Schedule
- Full-time, remote (U.S. only)
- May require up to 10% travel for business needs
Responsibilities
- Execute customer engagement campaigns end-to-end, including briefing, segmentation, testing, and approval
- Build reports and analyze campaign performance, delivering actionable insights to clients
- Use HTML to customize messages beyond standard platform functionality
- Apply digital marketing best practices across channels (email, SMS, mobile wallet, apps, web)
- Support Campaign Specialists with QA and campaign testing
- Provide platform training or retraining to customers when needed
- Document user feedback and share with Product and internal teams
- Stay current on Airship features, functionality, and channel releases
Requirements
- Strong communication skills with both technical and non-technical stakeholders
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Collaborative mindset with independence when needed
- Project and time management skills for balancing multiple client priorities
- Experience experimenting with AI tools, or eagerness to learn
Preferred Skills
- Digital campaign execution experience with a global brand or SaaS marketing company
- Knowledge of mobile platforms (iOS, Android), SMS, email, and web channels
- Familiarity with basic HTML for message customization
- Experience with Salesforce, Oracle Responsys, or Adobe marketing solutions
- Familiarity with BI tools like Tableau or Looker
Compensation
- Base salary: $70,000 – $80,000 USD per year
- Equity offered with role
- May also be eligible for bonus or performance incentives
Benefits
- Comprehensive medical, dental, and vision coverage
- 401(k) with company match up to 7%
- Generous PTO and paid holidays
- Paid parental leave
- Tuition reimbursement and professional development support
- Volunteer time off and community engagement programs
- Flexible, digital-first culture with supportive team environment
At Airship, your work will directly shape how millions of people interact with the world’s most recognized brands.
Happy Hunting,
~Two Chicks…