If you’re good at connecting dots, tracking down assets, and keeping tight documentation, this role keeps you in the middle of real recovery work with clear goals and metrics. You’ll use skip tracing and GPS tracking to support repossessions and help the team recover vehicles efficiently and compliantly.
About First Help Financial
First Help Financial provides auto loans to underserved consumers across the U.S., offering flexible financing and tri-lingual support. The company’s portfolio has grown 30%+ year over year for nine straight years, backed by a diverse, fast-growing team.
Schedule
- Full-time
- Remote (anywhere in the USA)
- Monday–Friday, 9:00am–5:30pm EST
- Pay: $19.27/hour + monthly bonus
- Reports to: Associate Manager, Skip Tracing
What You’ll Do
- Use skip tracing techniques and GPS asset tracking to help locate and repossess vehicles
- Partner with repossession agents during the recovery process to ensure steps are completed to secure vehicles
- Maintain detailed repossession notes in loan management systems and RDN
- Analyze loan data to identify key details that support asset location and recovery
- Use investigative and repossession software to gather and verify accurate information
- Upload and document forms and recovery-related paperwork in the account record
- Support Asset Management goals, KPIs, and performance metrics set by the Asset Manager
- Coordinate with internal teams and external vendors, including follow-up calls for status updates
- Share recovery strategies, provide timely updates to teams and agents, and help improve workflows
- Stay current on repossession regulations and best practices
What You Need
- High School diploma or GED (required)
- 1+ year of experience in a repossession-focused role or the auto finance industry
- Late-stage collections, post-charge off, or recovery experience (preferred)
- Automobile recovery or financing experience (preferred)
- Self-motivated, able to multi-task, and comfortable working fast with minimal supervision
- Strong professionalism and communication skills
- Strategic, analytical problem-solving mindset and results-driven approach
- Proficiency in Microsoft Office (Excel, Teams, Outlook) and skip tracing tools (TLO, LexisNexis, or similar)
Benefits
- Competitive health and welfare benefits (medical, dental, vision, LTD/STD, identity theft protection, and more)
- Paid vacation and paid parental leave
- 401(k) with company match
- Tuition reimbursement and talent development support
- Social activities, monthly lunches, and employee recognition programs
If you’ve got skip tracing instincts and you like work that’s equal parts investigation and execution, this one fits.
Happy Hunting,
~Two Chicks…