If you’re the type who hates leaving money on the table, this is your zone. You’ll chase down unpaid claims, fix what’s broken, resubmit clean, and push appeals through the finish line, all while staying compliant and keeping revenue integrity tight.
About Prompt Therapy Solutions
Prompt is revolutionizing healthcare with modern, highly automated software for outpatient rehab therapy businesses. As a fast-growing therapy EMR company, they focus on better patient outcomes, smoother operations, and reducing waste by replacing paper-heavy processes with smarter tech.
Schedule
- Full-time, remote
- Department: PROMPT RCM
- Pay: $22.00–$28.00/hour
- Work style: payer follow-up heavy, detail-driven, compliance-focused (HIPAA)
What You’ll Do
⦁ Resubmit corrected claims (electronic and paper) while following payer-specific rules and contract requirements
⦁ Analyze first-pass rejections and rebuild them into clean claims to reduce reimbursement delays
⦁ Research and follow up on primary and secondary claims status, resolving issues to speed payment
⦁ Prepare and submit claim appeals with complete supporting documentation to maximize reimbursement
⦁ Review accounts and recommend adjustments or write-offs to leadership based on collectability
⦁ Identify billing trends, errors, and discrepancies and report them quickly so they don’t repeat
⦁ Generate and distribute monthly patient balance statements based on EOBs to support timely collections
What You Need
⦁ 1–3 years of experience in medical claims billing and collections (preferred)
⦁ Proficiency with Google Workspace and Microsoft Office (Excel/Word especially)
⦁ Physical therapy EMR experience is a plus
⦁ Customer-success mindset with strong communication and negotiation skills
⦁ Strong problem-solving and attention to detail (rejections and appeals punish sloppy work)
⦁ Ability to work in a HIPAA-compliant way, protecting PHI at all times
Benefits
⦁ Competitive pay ($22–$28/hr)
⦁ Remote/hybrid environment
⦁ Flexible PTO
⦁ Medical, dental, vision
⦁ 401(k)
⦁ Company-paid disability and life insurance
⦁ Company-paid family and medical leave
⦁ FSA/DCA and commuter benefits
⦁ Discounted pet insurance
⦁ Fitness class/gym credits
⦁ Potential equity compensation for outstanding performance
Important note: Prompt states they don’t hire individuals currently employed by Prompt customers unless you have your employer’s explicit consent. If that might apply, don’t guess. Verify.
Happy Hunting,
~Two Chicks…